COVID-19 Information

Striving to make a difference for you

How BBVA is addressing the needs of our personal banking customers, arranged in six categories.

Ensuring your access to banking

Your health, safety, and access to your accounts is our priority. At BBVA, we are taking a number of proactive steps to help ensure your access to banking services.

Getting started with Online and Mobile Banking

We're already prepared to help you bank from home with Online Banking and anytime, anywhere access using our BBVA Mobile Banking App.

Government stimulus payments

Nothing makes you feel more secure about your financial decisions than having the right information. Here’s a compilation on the Economic Impact Payments.

COVID-19 customer support

Should you experience unfortunate hardship as a result of COVID-19, we want to help you. Discover the assistance options that may be available to you.

Products and offers that could help right now

The effect of COVID-19 on your finances could linger as you rebuild. BBVA wants to help with offers designed to get you back on a firm financial footing.

How BBVA is helping businesses

With the outbreak of COVID-19, our business customers need extraordinary support, and we are doing everything we can to provide that support.

Together, we will get through this challenge

BBVA will continue to monitor conditions and look for ways to improve our service while protecting customers and team members alike. Please stay safe. 

Please remember that BBVA will never call, email, or text you and ask for your PIN or private financial information. For security tips and helpful links, please visit our Security Center.