COVID-19 Information

Striving to make a difference for you

How BBVA is addressing the needs of our personal banking customers, arranged in six categories.

Ensuring your access to banking

Your health, safety and access to your accounts is our priority. At BBVA, we are taking a number of proactive steps to help ensure your access to banking services.

Getting started with Online and Mobile Banking

We are already prepared to help you bank from home with Online Banking and anytime, anywhere access using our BBVA Mobile Banking App.

Government stimulus payments

Nothing makes you feel more secure about your financial decisions than having the right information. Here is a compilation on the Economic Impact Payments.

COVID-19 customer support

Should you experience unfortunate hardship as a result of COVID-19, we want to help you. Discover the assistance options that may be available to you.

How BBVA is helping businesses

With the outbreak of COVID-19, our business customers need extraordinary support, and we are doing everything we can to provide that support.

Together, we will get through this challenge

BBVA will continue to monitor conditions and look for ways to improve our service while protecting customers and team members alike. Please stay safe. 

Please remember that BBVA will never call, email, or text you and ask for your PIN or private financial information. For security tips and helpful links, please visit our Security Center.