How We Help Protect You

Online and Mobile Banking alerts

Alert notifications make staying on top of your account activity easier

With so much concern these days about identity theft and fraud, closely monitoring your financial accounts is your best defense in detecting unusual account activity faster. And with account alerts from BBVA, it’s easier than ever to do. Ready to set up alerts? Simply activate Online Banking or download the Mobile Banking app to get started.


Alerts are available for Checking, Savings, Money Market, CD and IRA accounts. Plus, they are customizable to meet your needs and preferences!

BBVA ClearBenefits Program

As we transition to PNC, BBVA USA is no longer enrolling new customers to the BBVA ClearBenefits Program. Customers enrolled in the program prior to June 19, 2021 will continue to receive their benefits, subject to the monthly $4.00 fee.

Life has its surprises. With benefits like roadside assistance, identity theft and restoration
insurance, and cell phone protection, you won’t have to worry about the occasional curveball. This program has many benefits including:

  • Identity theft restoration. Dedicated identity theft restoration advocates available 24/7 to investigate fraudulent activity, issue fraud alerts to state agencies and financial institutions, and more.
  • Identity theft insurance. Up to $1,000,000 to cover lost wages, legal expenses, and defense costs for civil and criminal lawsuits.
  • Learn more about the many other benefits of this program

How we protect the privacy of your online information

The information you provide to us for online access to accounts or services is protected by electronic, physical, and procedural safeguards. To ensure this information remains confidential, your information is encrypted so it cannot be read except by the recipient during its transmission over the Internet using your browser's standard Secure Socket Layer (SSL) connection. This information includes your name, address, telephone, fax, and account numbers. Learn more about Online Security.

BBVA ClearBenefits Program: You must have a BBVA consumer checking account to enroll in the BBVA ClearBenefits Program. The monthly fee for the Program is $4.00. Please see the Enrollment Kit for additional information about the Program and complete details about the Program benefits. Please visit your local BBVA branch or Call 1-844-BBVA USA to enroll in the BBVA ClearBenefits Program. Benefits of the BBVA ClearBenefits Program are available to U.S. residents only.

Stay Alert

Be on guard against identity theft and fraud with alerts. Alerts are a customizable and convenient way for you to stay on top of your account activity.

Learn More