Frequently asked questions
How will I be notified that my CD is going to mature?
You will be sent written notice at least 10 calendar days before your CD matures.
Most CDs automatically renew, which means they roll over into a new term automatically. You will have 10 calendar days after maturity to withdraw funds without penalty.
How do I renew my CD account?
At maturity, your CD will renew automatically, unless you receive written notice to the contrary.
- If your account is eligible for automatic renewal, you will receive written notice when your CD is about to mature. You will have 10 calendar days to withdraw funds without penalty. If you choose not to close the account during this period, your CD will automatically renew on the same terms.
- If your account is not eligible for automatic renewal, we will send you written notice at least 10 calendar days prior to maturity.