Monday, 4 May 2020

The COVID-19 crisis has changed many aspects of our daily lives, including how we manage money.

The safety of your account is a top priority. During this unprecedented pandemic, most bank branches are currently closed to walk-in customers, but many drive-through lanes remain open. Use an online branch directory for details about branch hours and services offered at a local branch near you.

One of the best ways to manage your money right now is to take advantage of digital banking tools, which allow you to do most—if not all—of your daily banking safely from home.

Activating digital banking services

Online banking and mobile banking are available to all BBVA account holders free of charge. If you haven't activated your online banking already, you can do it now in just a few minutes.

To activate mobile banking, simply download the BBVA app to your smartphone or tablet, launch the app, and follow the instructions to set up your account.

How online and mobile banking can help you safely manage your money

  • Access your account information—balances, transactions, statements, and more—for all your accounts in one convenient place. You can also download statements and other account data in online banking.
  • Transfer funds and send money. Online banking enables you to easily transfer money between BBVA accounts and other financial accounts, as well as send money to individuals, make payments, and more. Mobile banking also offers a full suite of money-transfer tools.
  • Pay your bills. Doing so electronically is fast, easy, and secure. You can pay bills individually as you receive them or schedule recurring payments from your computer with Online Banking Bill Pay and with your smartphone or tablet using Mobile Banking Bill Pay.
  • Set up alerts. Thanks to email alerts in online banking (plus email and push alerts in mobile banking), you can chose to be notified about deposits, withdrawals, account balances, insufficient funds, cleared checks, and more.
  • Manage all your financial accounts in one place. In addition to managing your BBVA accounts, you can add accounts from other financial institutions, including checking, saving, loans, investment, retirement accounts, and more.
  • Access financial tools. These free money management tools include resources to help you create a budget, track spending, manage debt, set goals, and more. You will also have access to FAQs and video tutorials, and can connect with a BBVA representative as needed.
  • Apply for accounts online, including BBVA checking, savings, credit cards, and investment accounts. You can also start the application process for auto, personal, home equity, and mortgage loans.

Additional mobile banking services

Remote check deposit. Using Mobile Deposit® on your smartphone or tablet, you can deposit a check just by taking a photo.

Set up mobile payments. BBVA Visa® Cards are eligible for enrollment in Apple Pay™, Google Pay™, and Samsung Pay™, which allows you to pay retailers directly from your mobile device.

We're here to help

These are challenging times for everyone. That's why BBVA is committed to offering COVID-19-related resources and information to help customers like you manage their money simply and safely during this time.


The content provided is for informational purposes only. Neither BBVA USA, nor any of its affiliates, is providing legal, tax, or investment advice. You should consult your legal, tax, or financial consultant about your personal situation. Opinions expressed are those of the author(s) and do not necessarily represent the opinions of BBVA USA or any of its affiliates.

Links to third party sites are provided for your convenience and do not constitute an endorsement. BBVA USA does not provide, is not responsible for, and does not guarantee the products, services or overall content available at third party sites. These sites may not have the same privacy, security or accessibility standards.

Mobile Deposit® is subject to eligibility and further review. Deposits are subject to verification and not available for immediate withdrawal. Deposit limits and other restrictions apply. See Terms of Use for details, including information on funds availability. Mobile Deposit® is a registered trademark of Mitek Systems, Inc.