Business Relationship Services


Skip the automated menu and speak with us

When you have a question, you want an answer and not an automated menu with choices that don’t seem to apply. Welcome to BBVA Business Relationship Services! Our customer service representatives answer the phones and provide an exceptional level of service to get you the information you need when you need it.

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Services offered

To keep you from being transferred repeatedly, you call one number for assistance with our comprehensive depository, treasury management, and loan processing services, including:

  • ACH and wire transfer services
  • Balance and account activity
  • BBVA Net Cash online banking
  • Image cash letter
  • Integrated payables
  • Loan/investment sweeps
  • Loan payments
  • Positive pay and reconciliation services
  • BBVA Remote Deposit Capture
  • Internal transfers
  • Stop payments
  • Account research

Our team averages 19 years of banking experience. We have access to back office systems and historical data to answer your questions or perform your requests quickly – in English or Spanish. We think you’ll find working with us to be a refreshing change.

contact us

Need customer service?

Contact a banker at one of the locations below nearest you.


Alabama, Florida, Illinois, Maryland, and North Carolina

Toll Free: 1-800-607-4444
Fax: 1-877-220-3051
Hours: 7:00 a.m. to 6:00 p.m. CT

North Texas

Toll Free: 1-866-876-4922 
Fax: 1-877-527-9736
Hours: 7:00 a.m. to 6:00 p.m. CT

South Texas

Toll Free: 1-800-570-2791 
Mexico: 001-800-570-2791 
Fax: 1-800-897-3195 
Hours: 7:00 a.m. to 6:00 p.m. CT

El Paso TX, New Mexico, Arizona, Colorado, and California

Toll Free: 1-800-236-2059
Fax: 1-866-710-5186
Hours: 7:00 a.m. to 5:00 p.m. AZ Time

Details you need to make a smart decision

All accounts and credit are subject to approval including credit approval.