As Senior Vice President for Financial Institution Services at BBVA, Michael is responsible for Customer Service and Delivery Systems for our Financial Institution clients. This ranges from ensuring that we deliver the highest levels of client service supporting the Relationship Managers in the field, to overseeing improvements of BBVA Financial Institutions Group Online Banking and behind-the-scene systems. Michael uses his extensive banking background in areas such as Wire Transfer, International and Domestic Correspondent Banking, Trade Finance sales and operations management, and Compliance to deliver high-quality correspondent banking services to our growing client base.
Prior to joining BBVA in 2011, Burnap spent over 25 years learning the business of banking in a number of progressively responsible positions in Trade Finance sales, International Correspondent Banking, Wire Transfer operations, Compliance and Trade Finance operations. Burnap began his career in Seafirst Bank management training program and then spent the next 15 years improving his skills within the banking industry. He has called on banks around the Pacific Rim including Hong Kong, Taiwan, Japan, and the Russian Far East as well as domestically in the US.