Wednesday, 3 July 2019
For decades, large companies have used personality testing to make hiring, promotion, and management decisions.
And with the rise of technology, such personality tests are now more accessible to small companies. By harnessing affordable, online assessments, small businesses can access data that will help them make smart decisions about job assignments, work flow, and incentive plans to achieve a more successful workforce.
The use of online personality tests is growing. Success Performance Solutions, a consulting firm specializing in online personality testing for small businesses, experienced a 15 percent revenue increase in 2014, and Caliper, a test maker, has seen usage of its products climb almost 160 percent in the past five years, according to the Chicago Tribune.
Small business owners who want to take advantage of the benefits of personality testing can use the tests in a number of different ways like:
Small businesses that plan to use personality testing to boost workforce efficiency should make sure the tests they use are fair and legal. For instance, the Equal Employment Opportunity Commission is investigating whether some personality tests used in hiring actually discriminate against people with disabilities, according to the Wall Street Journal. Be sure that the testing you choose doesn't try to uncover mental health issues like depression, or any other kinds of information that's illegal to consider in hiring decisions.
Before requiring employees or applicants to take a personality assessment, business owners should take time to choose the tests that work best for their situation. For instance, the test should be easy to use—both for those who will take the test and those who will interpret the results. It should also measure responses based on specific benchmarks that closely match the company's needs, and should have proven results based on expert research.
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